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Reservations: For inquiries and reservations please contact:
INDOPAN HOLIDAYS
Jl. Raya By Pass Ngurah Rai No. 25D Sanur 80227, Bali – Indonesia
Phone : (+62) 361 283 162 , Fax : (+62) 361 283 164
E-mail : info@bali-indoplanholidays.com , Web site : www.bali-indoplanholiays.com

Maximum details are required in order to fulfill reservations efficiently. Arrival and departures dates, flight details, number of participants involved and notification if alternate hotels are acceptable will help us to handle your inquiry smoothly.
Confirmations: The confirmation will be sent as required by clients /agents– air mail, electronic mail (e-mail) or facsimile. The communication expenses have been included in the rates / prices offered.
Change of Booking: A one night cancellation fee will be charged for any change of booking after a confirmation has been issued. Acceptance of any change is subject to availability of the accommodation booked.
Cancellations: Cancellation’s charges are not levied by “INDOPLAN HOLIDAYS”, however hotels, carriers, restaurants, contractors etc, do charge fees depending on circumstances. If charged, these will be debited to the agents.
Payment: Normal procedure is for full prepayment by bank transfer and through payment gateway,

Rates: All prices are quoted net in US Dollars including 10 % VAT, air conditioned vehicles, except in areas indicated, qualified multi-lingual guide to assist your clients and admission fees are included in the transfer rate.
Insurance: Indoplan Holidays l has limited liability insurance coverage.

Liability :
Although no effort will be spared to provide the request services, Indoplan Holidays acts only as Agent for Transportation Companies, Hotels, Carrier Operator and all other Contractors and will be therefore reserve the right to disclaim responsibility for any loss, Damage, accidents, change of schedules or other irregularities cause or arising from circumstances beyond our control. Indoplan Holidays also reserves the rights to change the itinerary with or without prior notice if found in the best interest of all concerned. Participants in our Tours implies Tourist agreement to the above conditions